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Workplace Advice


If you have a workplace issue and would like to seek advice or guidance from the RCM team, please contact the RCM on RCM Connect and select your country office.

You can call us 24 hours a day, seven days a week. 

It's free from a landline and included in your bundled minutes from a mobile, unlike 0800 and 0845 numbers!

Call 0300 303 0444 and choose the relevant option:

Option One is for membership queries which include:

  • changes to personal details such as names, addresses or emails
  • changes to your place of work
  • changes in your circumstances which might mean a change of membership category (for example retirement)
  • if you’re going on maternity leave and would like to claim the discounted rate
  • if you’re claiming back the tax on your membership subscriptions

We can respond to membership queries 24hrs a day, seven days a week, 365 days a year. 

Option two is for your national office – England, Scotland, Northern Ireland, Wales.

If you do not have a workplace representative and you require advice on a work related or professional issue then please use this option. You should always try to make contact with your local workplace representative where possible as they will be able to support you directly or access advice from the Regional or National Officer on your behalf.

National offices are open 09.00 to 17.00, Monday to Friday, excluding UK Bank Holidays.

Option three is for any other enquiry, to speak to a known member of RCM staff, or just to leave a message.

You can call us with a work related issue and if it’s out of office hours, we will record your enquiry, and ensure it’s forwarded to your country office to be read the next working day.

They’ll always be someone to speak, 24hrs a day, seven days a week, 365 days a year. 


For further information about the RCM UK Country Offices